Custom communication systems

Chat solutions built around your business, not the other way round.

InterConn Interface Application I2A designs and builds bespoke chat & messaging systems — WhatsApp Business integration, AI assistants, and omnichannel routing — tailored to how your team and customers actually communicate.

100% Bespoke builds
Self-hosted option available
EU Based & operated
What we build

Custom chat solutions, end to end

We don't sell a one-size-fits-all product. Every system is designed for your workflows, your channels, and your infrastructure.

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Custom Chat Systems

Bespoke chat platforms built to your spec — custom branding, roles, automation, and integrations with your existing tools.

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WhatsApp Business Integration

Official WhatsApp Cloud API setup: automated replies, template messaging, and seamless human handover on the world's most-used messenger.

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AI-Powered Assistants

Smart assistants that answer questions, qualify leads, and handle support 24/7 — powered by the AI model of your choice, including self-hosted.

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Omnichannel Routing

Unify WhatsApp, email, web chat, and SMS into one inbox with intelligent routing so the right conversation reaches the right person.

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Secure Self-Hosted Deployment

Prefer to keep data in-house? We deploy on your own infrastructure — no third-party cloud lock-in, full control, full ownership.

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Maintenance & Support

Monitoring, updates, and personal support after launch. We stay accountable for the systems we build — no ticket queues, just direct contact.

How we work

A clear path from idea to launch

A transparent, five-step process that keeps you in control at every stage.

Discover

We map your channels, workflows, and goals to define what the system must do.

Design

A concrete architecture and UX blueprint — agreed before a line of code is written.

Build

We engineer the solution in iterations, with working demos you can test along the way.

Launch

Secure deployment, integration, and verification — go-live with confidence.

Support

Monitoring, updates, and a direct line to us for as long as the system runs.

Why InterConn

Bespoke, not boxed.
Your data, your rules.

Off-the-shelf chat tools force your business to adapt to them. We build the system around you — and give you the option to own every bit of it.

Tailored to your workflows

Custom logic, branding, and integrations — nothing you don't need, everything you do.

Self-hosted by design

Run on your own servers or private cloud. Your conversations never touch a platform you don't control.

Integration-ready

We connect to your CRM, ticketing, ERP, and databases so chat fits into how you already work.

Direct, personal support

You work with the engineers who built it — no account managers, no offshore handoffs.

A typical InterConn build

Every project is different, but the foundation is consistent.

ChannelsWhatsApp · Web · Email
AI engineYour choice / self-hosted
HostingYour infra or managed
IntegrationsCRM · ERP · Ticketing
Ownership100% yours
SupportDirect, ongoing
Who it's for

Built for teams that need more than a chat widget

Customer support automation Lead capture & qualification Appointment booking Internal team comms Field-service dispatch Order & status updates Multi-language assistants Private AI on your server

Let's design your communication system.

Tell us how your team and customers talk today — we'll show you what a custom chat solution can do for your business.

Contact

Talk to a builder, not a salesperson.

Reach out directly and we'll discuss your channels, your goals, and whether a custom build is the right fit. No obligation, no templates — just a straightforward conversation.

Free discovery call

30 minutes to map your needs and outline an approach.

Fixed-scope proposals

Clear deliverables and pricing before we start building.

📞 +36 30 602 6863
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Website
communication.maczenko.eu
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Based in
European Union
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Hours
Mon–Fri, 09:00–18:00 CET